How can I return faulty goods?
Updated
You have 2 options to return faulty items:
To one of our stores, where Decathlon team members can have a look at them and investigate the fault.
Alternatively, you can contact us by available channels (bottom of main page), we will ask you to provide pictures/videos showing the damage, speak to our experts in the respective fields and proceed as necessary
e.g. arranging a return of your online order by post.
*Please note:* : Decathlon cannot organise a return if products have been damaged on purpose or used outside of their means.
If the item is no longer under warranty, unfortunately we will not be able to exchange or refund a faulty item.
You can find warranty information of each product on our website.
We may be able to repair products which are no longer under warranty.
Please contact your local store for more information
