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I created an online account in another country. Can I use this on the UK website?

Unfortunately you will not be able to log into decathlon.co.uk with an account you have created in another country. You can either: Register with us using a different email address Delete your account in the respective country by logging in or contacting the customer service team in the country the

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How do I add a receipt to my account?

When making your purchase in store make sure to give your account number or email address (or scan your Decathlon card if you have one) at the till. This will ensure that your purchase is added to your account. If you have made a purchase without linking it to your account, please visit your nearest

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How we use your data?

WHY DO WE COLLECT YOUR PERSONAL DATA? If you’re asking yourself what is going with your personal data after a purchase, then let’s make it clear: your personal data are retained three years maximum following your last interaction with Decathlon. It gives you the possibility, among others, to easily

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How do I reset my password?

You can reset your password by following these simple steps below: Click on ‘My Account’ Enter the email address linked with your Decathlon account. Click the ‘Reset Password’ link. This will send you an email that will allow you to reset your password. You should now be able to log in again. If you

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How do I stop receiving communications from Decathlon?

Click on ‘My Account’ in the top right-hand corner of our website Click on the ‘Data and Privacy’ drop down menu on the left hand side of the page Click on ‘Communications’ You can customise your communication preferences here and opt out to whichever communications you wish. Alternatively you can c

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My Account